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Privacy Policy
Privacy Policy and Data Protection
1. Who are we?
PARNAPLAST INDÚSTRIA DE PLÁSTICOS LTDA., a private legal entity registered under CNPJ No. 75.029.595/0001-07, with its registered office at Avenida das Araucárias, No. 5,185, Chapada District, ZIP Code 83707-754, Araucária/PR, hereinafter referred to as “PARNAPLAST”, recognizes the importance of privacy, personal data protection, and transparency in its relationship with its customers, suppliers, partners, applicants, and users of its digital channels.
This Privacy and Data Protection Policy is intended to explain how we collect, use, store, share, and protect the personal data processed by PARNAPLAST, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018 – LGPD) and other applicable legislation.
By accessing our website, filling out forms, using our services, or interacting with our digital channels, you declare that you are aware of the practices described in this Policy.
2. What is the LGPD?
The Brazilian General Data Protection Law (LGPD) establishes rules for the processing of personal data, ensuring greater transparency, security, and control for data subjects over their information.
The LGPD applies to any operation carried out with personal data, including collection, storage, use, sharing, updating, and deletion.
3. What data do we collect?
We may collect data provided directly by you or obtained automatically during your use of our digital channels.
Data provided by the data subject:
- Full name;
- Company;
- CPF or CNPJ;
- E-mail;
- Telephone;
- City;
- State;
- ZIP Code;
- Business unit or area of interest;
- Content of the messages sent;
- Résumé and professional information;
- Any other information voluntarily provided.
Data collected automatically:
- IP address;
- Date and time of access;
- Browser type;
- Operating system;
- Device used;
- Pages visited;
- Time spent;
- Access source;
- Browsing information;
- Cookies and similar technologies.
4. For what purposes do we use the data?
Personal data may be used to:
- Respond to requests, questions, criticism, and suggestions;
- Make contact to provide commercial assistance;
- Prepare and send commercial proposals;
- Manage business opportunities;
- Maintain relationships with customers, suppliers, and partners;
- Carry out after-sales activities;
- Conduct recruitment and selection processes;
- Send institutional content;
- Send newsletters;
- Send promotional campaigns;
- Promote events, trade shows, and product launches;
- Conduct satisfaction surveys;
- Improve our products, services, and digital channels;
- Comply with legal and regulatory obligations;
- Exercise rights in administrative, judicial, or arbitration proceedings.
5. Legal bases for processing.
PARNAPLAST processes personal data on the legal bases provided for in the LGPD, including:
- Consent of the data subject;
- Performance of a contract or preliminary procedures;
- Compliance with a legal or regulatory obligation;
- Regular exercise of rights;
- Legitimate interest of the company;
- Credit protection, where applicable.
6. CRM, marketing automation, and communications.
PARNAPLAST may use CRM (Customer Relationship Management) systems, marketing automation platforms, behavior analysis tools, and e-mail marketing solutions to organize, store, and manage the relationship with its contacts.
These tools may be used to:
- Manage commercial relationships;
- Segment audiences;
- Nurture leads;
- Keep a history of interactions;
- Analyze interest in products and services;
- Send institutional communications;
- Send promotional campaigns;
- Send invitations to events, trade shows, and product launches.
The data subject may request to stop receiving these communications at any time.
7. Data sharing.
Personal data may be shared, when necessary, with:
- Companies within the FCOGroup;
- Technology service providers;
- Hosting and storage platforms;
- CRM tools;
- Marketing automation platforms;
- E-mail marketing tools;
- Data analytics service providers;
- Business partners involved in providing service;
- Legal and audit firms;
- Public, judicial, or regulatory authorities.
All contracted third parties are required to comply with appropriate security and confidentiality requirements.
8. International data transfer.
Some technology providers used by PARNAPLAST may process or store information on servers located outside Brazil.
In such cases, the international transfer of data will take place in accordance with applicable legislation and through the adoption of appropriate measures for the security and protection of personal data.
9. How long do we store the data?
Personal data will be retained for the period necessary to fulfill the purposes described in this Policy, in compliance with legal, regulatory, and contractual obligations and the regular exercise of rights.
When there is no longer a legitimate need to retain them, the data may be deleted, anonymized, or blocked, as provided for by law.
10. Rights of the data subject.
Under the LGPD, the data subject may request:
- Confirmation of the existence of processing;
- Access to personal data;
- Correction of incomplete, inaccurate, or outdated information;
- Anonymization, blocking, or deletion of unnecessary data;
- Data portability;
- Information about data sharing;
- Withdrawal of consent;
- Deletion of data processed based on consent;
- Review of automated decisions;
- Objection to processing where applicable.
11. Right to erasure.
The data subject may request the deletion of their personal data when there is no legal obligation or other legitimate basis justifying its retention.
If complete deletion is not possible, PARNAPLAST will inform the data subject of the legal grounds requiring the retention of the information.
12. Information security.
PARNAPLAST adopts appropriate technical, administrative, and organizational measures to protect personal data against:
- Unauthorized access;
- Improper alteration;
- Improper disclosure;
- Loss;
- Destruction;
- Data leaks.
The measures adopted include:
- Access control;
- System monitoring;
- Permission management;
- Employee training;
- Confidentiality commitments;
- Internal data protection procedures.
Although best security practices are adopted, no system is entirely immune to risks.
13. Use of Cookies.
We use cookies and similar technologies to:
- Ensure the proper functioning of the website;
- Improve the user experience;
- Measure performance;
- Generate statistics;
- Personalize content;
- Evaluate marketing campaigns.
Cookies may be classified as:
Necessary Cookies
Essential for the functioning of the website.
Performance Cookies
Allow analysis of website usage.
Functional Cookies
Remember user preferences.
Marketing Cookies
Used for campaign personalization and measurement of results.
Users may manage their cookie preferences through their browser settings or the tools made available on the website.
14. Links to third-party websites.
Our website may contain links to external pages. PARNAPLAST is not responsible for the privacy practices adopted by third parties and recommends reading their respective policies.
15. Changes to this Policy.
This Policy may be updated periodically to reflect legal, regulatory, or operational changes.
Whenever significant changes occur, users will be notified through appropriate channels.
The most current version will always be available on our website.
16. Data Protection Officer (DPO).
If you have questions, requests, or wish to exercise the rights provided for in the LGPD, please contact our Data Protection Officer by e-mail: [email protected].
PARNAPLAST will review and respond to requests within the legally applicable deadlines.
Last updated: 22/06/2026
